Vr77 is committed to protecting the privacy and personal data of every member. This policy clearly outlines how we collect, use, store, and protect your information in accordance with Malaysian data protection laws.
Vr77's Commitment to Your Privacy
This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect necessary data, store it securely, and will never sell your personal information to any third party for commercial purposes without your consent.
Vr77 ("we", "Platform") takes your privacy very seriously. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of personal information you provide to us when using the vr77 website, mobile app, and all related services.
This policy applies to all users of the vr77 platform, including website visitors, registered members, and anyone who interacts with our services through any channel — whether via web browser, Android app, or iOS. By using the vr77 platform, you agree to the terms set out in this Privacy Policy.
We reserve the right to update this Privacy Policy from time to time in line with changes to legislation, technology, or our business operations. Any amendments will be posted on this page and, if the changes are significant, we will notify you via email or in-app notification.
Vr77 collects various types of personal information depending on how you interact with our platform. Below is a detailed breakdown of the data categories we collect:
| Data Category | Example | Mandatory / Optional |
|---|---|---|
| Identity | Name, MyKad, date of birth | Mandatory |
| Contact | Email, phone number | Mandatory |
| Financial | Bank accounts, e-wallets | Mandatory (for withdrawals) |
| Technical | IP address, device type | Automatic |
| Usage | Game history, transactions | Automatic |
| Marketing | Promotion preferences, language preferences | Preferences |
Vr77 uses your personal data for legitimate and necessary purposes in order to deliver high-quality services to you. We will not use your data for any purpose not stated below without first obtaining your consent.
Vr77 continually invests in sophisticated cybersecurity infrastructure to ensure your personal data is always protected against unauthorised access, loss, or accidental disclosure.
Vr77 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this Policy. Following account closure, certain data may be retained for periods prescribed by Malaysian law, specifically:
VR77 does not sell your personal data to any third party for commercial purposes. However, in certain situations, we may need to share your information with the following parties in order to deliver our full range of services:
Required financial details are shared with authorised payment processors such as FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and USDT exchange platforms to securely process deposit and withdrawal transactions. All our payment partners are bound by strict confidentiality agreements.
Required game data is shared with our game platform providers to ensure a smooth, fair, and consistent gaming experience across all game categories, including Bingo, fish shooting games, and Live Casino.
Vr77 will disclose personal data to the relevant authorities when required by Malaysian law, court order, or directive from a legitimate regulatory body. This includes disclosure to the Financial Intelligence and Enforcement Department (FIED), the Companies Commission of Malaysia (SSM), or any law enforcement agency making a lawful request.
Vr77 uses cookies and similar tracking technologies to enhance the user experience, analyse website performance, and deliver more relevant content to you.
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the vr77 platform and cause certain features to not work properly. For step-by-step guidance on managing cookies, refer to your web browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and vr77's internal policies, you have the following rights regarding the personal data we hold:
You have the right to request a copy of all personal data we hold relating to your account.
You have the right to request correction of any inaccurate or incomplete personal data.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your personal data in a machine-readable format for transfer to another platform.
You may request that the processing of your data be restricted in certain situations while a dispute is being resolved.
To exercise any of the above rights, please contact the vr77 data protection team by email at [email protected]. We will process your request within 30 days business days from the date the request is received.
The vr77 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal data from children or individuals under the age of 18. Our registration process is designed with age verification steps to prevent underage sign-ups.
If we find that personal data has been collected from individuals under the age of 18 without proper verification, we will take immediate action to delete that data and close the associated account. Parents or guardians who believe their child has registered with vr77 are urged to contact us immediately at [email protected].
Vr77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. We will post the latest version on this page with the most recent amendment date updated accordingly.
For amendments deemed significant — such as changes to how we use your data or your rights — we will provide advance notice of at least 14 days before the changes take effect, via in-app notification or email to your registered address.
Continued use of the vr77 platform after the effective date of any amendment will be considered your acceptance of the revised Privacy Policy. If you do not agree to the amendments, you have the right to close your account before the effective date.
If you have any questions, concerns, or complaints regarding how vr77 handles your personal data, we encourage you to reach out to us directly. Our Data Protection Team is ready to assist you.
You may also refer data protection complaints to Malaysia Department of Personal Data Protection (JPDP) if you are not satisfied that your complaint has been resolved adequately by vr77. Further information about the PDPA authority can be found on the official website of the Malaysian Ministry of Communications.
We don't just comply with the law — we go beyond minimum standards to keep your information safe at all times.
All data transmitted between your device and vr77 servers is protected by the same level of encryption used by leading banks in Malaysia.
Our identity verification process ensures only legitimate users can access the platform, protecting you from identity misuse.
The vr77 privacy policy is fully drawn up in compliance with Malaysia's Personal Data Protection Act 2010, ensuring your rights are always protected.
Vr77 has never and will never sell your personal data to advertisers, data brokers, or any third party for commercial purposes.
An additional security layer via 2FA ensures only you can access your vr77 account, even if your password is compromised.
Vr77's cybersecurity team monitors the infrastructure 24 hours a day, 7 days a week to detect and neutralise threats before they affect you.
With bank-grade security and a transparent privacy policy, you can play with peace of mind alongside more than 500,000 active members who trust vr77 every day.